Shipping + Returns

SHIPPING POLICY

All of our books are printed on-demand as ordered and can take up to two weeks in production before they shipPlease plan your shopping accordingly; we are unable to expedite orders at this time. Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Any quoted shipping dates are estimates only.

RETURN POLICY

Because we are a small business, we do not accept returns or exchanges an all items are final sale. Please review all product photos and descriptions thoroughly before submitting your order. If your product arrives damaged, please email hello@janejohnson.com within 7 days of your purchase with photographs of damages on the product as well as photos of the damaging to the packaging it arrived in. With proper assessment of damage, a one-time replacement order will be issued on a case-by-case basis.

PREORDERED PRODUCTS

We do our best to provide accurate approximate shipping dates for preorder products as communicated by our manufacturer. Estimated shipping dates will be updated as more information is provided. You will receive tracking information when your order ships. Payment for a preorder product is charged immediately at checkout, not when the item ships. If you decide to cancel your preorder for a full refund to your method of payment, please email hello@janejohnson.com prior to the shipment announcement.

PRICING AND PRODUCT AVAILABILITY

All prices and availability are subject to change without notice. Occasionally, we may have just sold out of an item which you ordered and have not had time to remove it from our site. Under these circumstances, we will contact you to see if you would prefer a substitution, special order, or a cancellation.

When we lived on Maui, there was a hurricane that made its way toward us. We prepared as best we could, pulled the furniture inside, stocked up on food, checked off the things on the “a hurricane is coming” list. And then, just before it was supposed to hit, it stopped moving. The storm just sat there offshore, churning.

Last Thursday night, some demonic form of the stomach flu hit our house at 1:00 in the morning. And it’s just sat here, churning, ever since. Today, nearly seven full days later, it’s made its way through all three kids and we have two still flat on the couch with dueling fevers, the pukes still coming.

It’s my tell that I’m 25 days away from my manuscript deadline, the very first of what, God-willing, will be a full study-commentary series through every single book of the Bible. It’s a HUGE undertaking, a giant, God-sized dream, and I’ve lost a week of work on it snuggling these sick babes back to health.

All that to say, I would LOVE your prayer! For this sickness to lift and for it to bypass me altogether (and not drag this nonsense out any longer). And for an unheard-of level of productivity to finish the last push of the manuscript, re-read it all the way through, and edit out the approximate 10,000 extra words that will bring it all back inside of the 60,000-word goal. 🙏🏽💪🏽

Thanks so much for being part of this wild story, and cheering me on for so many years! It means everything absolutely everything. 🥰