Shipping + Returns

COVID-19 NOTICE

Due to closures, travel restrictions, and prioritization of vital services, some parcel deliveries may experience delays. Please check with your carrier of choice to verify your location can receive deliveries. In some instances, some deliveries may no longer be possible.

SHIPPING POLICY

All of our books are printed on-demand as ordered and can take up to two weeks in production before they shipPlease plan your shopping accordingly; we are unable to expedite orders at this time. Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Any quoted shipping dates are estimates only.

RETURN POLICY

Because we are a small business, we not accept returns or exchanges. Please review all product photos and descriptions thoroughly before submitting your order. If your product arrives damaged, please email hello@janejohnson.com within 7 days of your purchase with photographs of damages on the product as well as photos of the damaging to the packaging it arrived in. With proper assessment of damage, a one-time replacement order will be issued on a case-by-case basis.

Due to our small operation all items are final sale. Please review all product photos and descriptions thoroughly before submitting your order.

PRICING AND PRODUCT AVAILABILITY

All prices and availability are subject to change without notice.  Occasionally, we may have just sold out of an item which you ordered and have not had time to remove it from our Sites.  Under these circumstances, we will contact you to see if you would prefer a substitution, special order, or a cancellation.